Make a Property claim
Claims forms for email, postal or fax lodgement
Email: property.claims@zurich.co.nz
Post: The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140
Fax: 09 928 8200
Call: 09 928 8015
Priority Settlement Service
Our target is for small property claims under $30,000 to be settled within 24-48 hours of receiving all required information, including:
- An online claim form or loss description, date and GST details via email
- EFT details of the customer
- Replacement/repair invoice or quotation
- A repair or damage report
- Original purchase invoice
How to claim
Simply lodge the claim via email at property.claims@zurich.co.nz with supporting documentation attached. Once settlement is complete, we will process the payment directly into your bank account.
Alternatively, you can call 09 928 8015 for more information.